Privacy Policy
Last updated: June 2025
1. Who We Are
Nmanu Original Palm Oil is a sole trader business based in the United Kingdom. We sell authentic, unadulterated palm oil sourced from Delta State, Nigeria. You can contact us at orders@nmanu.co.uk.
2. What Data We Collect
When you place an order or subscribe to our mailing list, we may collect:
- Your name and email address
- Delivery address and phone number
- Order details and payment reference (we do not store card details)
- Communications you send us
3. How We Use Your Data
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To send marketing emails if you have opted in (you can unsubscribe at any time)
- To improve our products and services
4. Legal Basis
We process your data under the lawful bases of contract performance (to fulfil your order) and legitimate interests (to improve our service). For marketing emails, we rely on your consent.
5. Data Sharing
We do not sell your data. We share it only with trusted service providers necessary to operate our business, including payment processors (Stripe), shipping carriers (Evri/InPost via Shippo), and email delivery services (Resend). All processors are bound by data processing agreements.
6. Data Retention
We retain order and customer data for up to 7 years to comply with UK tax and accounting obligations. Marketing subscription data is held until you unsubscribe.
7. Your Rights
Under UK GDPR you have the right to access, correct, delete, or port your personal data, and to object to processing. To exercise any right, email us at orders@nmanu.co.uk.
8. Cookies
We use essential cookies only to keep your shopping cart active during your session. We do not use tracking or advertising cookies.
9. Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page.